TASBIA

The Appointment Scheduling and Booking Industry Association

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WP Object
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Chili Piper

Turn leads into meetings - instantly. Book more meetings with zero additional effort. Let prospects see availability and book meetings the moment they’re interested.

Double inbound conversions

Keep your prospects red hot by eliminating the waiting period. Let your website visitors see available times to meet the moment they raise their hand.

Route leads based on priority

Chili Piper’s intelligent rules automatically qualify leads and route them to the correct rep in real time. Low priority leads can be routed to a weekly webinar, while high priority leads can automatically book with their account owner.

Engage throughout the buyer journey

Proactively engage with your target audience throughout the buying process — not just when they’re visiting your site. Include smart booking links in your marketing campaigns to nurture, upsell, and retain more prospects and customers.

Never let a lead fall through the cracks

Chili Piper integrates with your CRM so that opportunities are automatically created and updated when a prospect books a meeting. This eliminates manual input, and gives you a better understanding of where prospects are in the pipeline.

Close more deals with one-click scheduling

Instant Booker makes it easy to schedule meetings with prospects. Suggest available times over email or book instantly from Salesforce, Outreach, SalesLoft, and more.

Language: English

Key Capabilities: Appointment Scheduling, API Availability

Business Categories: Business-to-Business

View Website

Turn leads into meetings - instantly

Double inbound conversions

Route leads based on priority

Engage throughout the buyer journey

Never let a lead fall through the cracks

Features:

  • Install Concierge. Get started in minutes by inserting the Concierge javascript snippet into the HTML of any page with a lead capture form.
  • Qualify and route leads. Define rules in Chili Piper that automatically qualify leads and route them to the correct rep in real time.
  • Book meetings instantly. When a prospect submits your form, Concierge displays the correct rep’s calendar and lets the prospect book a meeting with one click.
  • Web form scheduling. Automatically book demo requests and consultations on the spot. Connect Chili Piper with any web form to convert leads into meetings the moment they submit your form.
  • Form enrichment. We work in harmony with enrichment vendors like Clearbit and Zoominfo so you can keep your forms short and capture everything you need to quickly schedule on site.
  • Book meetings from gated content. Launch Concierge from your gated content forms to fuel inbound lead gen and fast-track buyers that are actively researching with the opportunity to talk now.
  • Website embed. Embed Concierge on any web page or launch it after a specific page element is clicked. You have complete flexibility to use it on your website or inside your application.
  • Real-time lead qualification. Say goodbye to manually qualifying leads. Use the information collected through your webform to instantly qualify and distribute inbound meetings while freeing your SDRs to focus on hunting new ones.
  • Advanced meeting routing. Build intelligent routing rules that automatically assign leads to the correct rep based on a combination of fields, including territory, company size, account ownership, and more.
  • Round robin routing. Ensure fair inbound meeting distribution by automatically cycling through a group of sales reps whenever a new meeting is booked.
  • Automatically route calls. Our inbound scheduling automation integrates with Twilio so you can instantly route live calls to the correct rep after someone submits a webform. Leads will now start calling you!
  • Automatically launch video chat. Chili Piper Integrates with Zoom, GotoMeeting, and Webex so you can launch instant video conversations with prospects the moment they submit your web form.
  • Flexible call rules. Easily configure your own rules for inbound meeting distribution. Account for vacations, off-hours, unavailable reps, and more. If no reps are free, automatically show the inbound meeting scheduler.
  • Automatically create Salesforce events. Eliminate manual data entry and inaccurate reporting by automatically creating new events for every booked meeting through Chili Piper.
  • Create and update contacts and opportunities. Automatically create new contacts and update Salesforce fields as you book meetings from webforms. You can also relate meetings to cases and any custom object.
  • Measure and optimize meeting conversion rates. Track every stage of the meeting process, including bookings, meetings held, no-shows, reschedules, and cancellations. Build reports in Salesforce to better understand and optimize your inbound lead conversion.

Pricing:

Instant Booker

Pricing tiers based on incremental features, annual pricing
  • Free - $0 per user / per month - FREE FOREVER
  • Spicy - $15 per user / per month
  • Hot - $25 per user / per month

Concierge

Pricing tiers based on incremental features, annual pricing
User Licenses - $30 per user / per month PLUS
  • Spicy - $150 per month platform fee (up to 100 routed leads per month)
  • Hot - $400 per month platform fee (up to 1000 routed leads per month)
  • Inferno - $1000 per month platform fee (unlimited routed leads per month)

Articles

View Link

Meeting Automation Platform Chili Piper Gets Spicy With $33MM From Tiger Global (April 15, 2021)

Language: English

View Link

Over 3.7M Meetings Booked Using Chili Piper as Doubling Inbound Conversion Rates Fuel Impressive Growth (March 11, 2020)

Language: English

Documentation

View Link

REST API for Routing Meetings Online

Language: English

Reviews/Ratings

View Link

G2 Chili Piper Review - 4.8/5 stars (122 reviews)

Language: English

View Link

Capterra Chili Piper Review - 4.4/5 stars (86 reviews)

Language: English

MixPanel

How Mixpanel Converts 75% of their Meetings with Chili Piper During a Pandemic. Mixpanel is a self-serve product analytics solution that enables teams to easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience.

Language: English

Length (Pages): 2

View Case Study

TravelBank

How TravelBank Took Their Speed to Lead From Hours to Seconds. TravelBank is an all-in-one expense and travel solution to manage business spend.

Language: English

Length (Pages): 2

View Case Study

Roofstock

How Chili Piper Helps Roofstock Save Their Sales Team an Hour of Admin Time Every Day. Roofstock makes investing in single-family rental properties radically simple.

Language: English

Length (Pages): 2

View Case Study

Chili Piper

Chili Piper is reinventing the way revenue teams engage with their buyers across the customer lifecycle, bringing new levels of productivity and job satisfaction - everyone wins!

At Chili Piper, we make meetings happen.

Founded in 2016, Chili Piper is the only complete Meeting Lifecycle Automation platform built for teams. We replaced the tedious process of emailing back and forth to schedule a meeting with 1-click scheduling. Unlike booking links, Chili Piper suggests times for you to meet, improving both the amount of leads you receive, and the number of meetings held.

For Sales, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. We also allow companies to automate lead handoff between SDR to AE, and make it easy to book meetings from marketing campaigns and events.

Companies like Square, Twilio, QuickBooks Intuit, Spotify, and Forrester use Chili Piper to create an amazing experience for their leads and customers.

Region: Global (multi-region)

Company Size: 117 employees

Primary Location: United States

Countries of Operation: United States

Headquarters: New York, NY

Website Languages: English

View Website

How To Double Your Inbound Conversions with Chili Piper Meetings

Chili Piper Meetings is the only automated scheduling solution that lets you instantly route and book meetings with inbound leads, the moment they convert on your website. A better scheduling experience for everyone that turns more leads into qualified meetings.

Language: English

Length (Minutes:Seconds): 1:05

Increase B2B Revenue in 2021 with The Magic of Chili Piper

Chili Piper’s advanced scheduling software helps B2B revenue teams increase conversion rates, close more deals, and make CRM busywork disappear. With Gong, we can tag and sort potential customer testimonials simply by saying, "that's the magic of Chili Piper" on a sales call!

Language: English

Length (Minutes:Seconds): 1:42

What is Meeting Lifecycle Automation?

We chatted with our co-founders, Nicolas and Alina Vandenberghe, to talk about the future of meetings and why Meeting Lifecycle Automation is the next billion-dollar category.

Language: English

Length (Minutes:Seconds): 2:36

“

Right after we implemented Chili Piper we saw a 50% lift in inbound meetings booked. We now see 5x as many meetings as we did before starting with Chili Piper and our revenue is around 300% - even with half the size of the sales team.

- Krishan Patel, Director of Growth, Apollo

“
Using Chili Piper in our forms, we improved the conversion of highly qualified demo requests to opportunities by 61%. This is a HUGE increase.


- Mark Miller, Growth Marketer, Segment
“
Since we started Chili Piper it took us literally a day to see the admin time down from every single team across the board.


- Alaia Schwegler, Sales Ops and Strategy, Roofstock