TASBIA

The Appointment Scheduling and Booking Industry Association

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WP Object
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MarkeTouch Health & Wellness Scheduler

MarkeTouch Media has provided its mobile-optimized Health & Wellness Scheduler since 2010. The service is 100% web-based, paperless, ADA- and HIPAA-compliant, and secure. Customers can schedule appointments online, by phone, or in person. Configurable appointment availability is based upon staff, vaccine inventory, and COVID requirements. MarkeTouch scheduling software has built-in tools to ensure patients show up to their appointments which are critical for series immunizations such as COVID.

The solution has the flexibility to accommodate all CDC-related COVID-19 appointment scheduling recommendations and requirements. MarkeTouch’s Health & Wellness Scheduler minimizes disruptions to the pharmacy workflow, provides easy customer access, is paperless, and supports social distancing measures at the store level.

Does your pharmacy have a current solution capable of handling massive COVID-19 immunization requests?

COVID-19 has reinforced the public’s appreciation of pharmacists as front-line providers. As a result, this is providing a tremendous opportunity to leverage immunizations, screenings, and health consults for creating alternate and incremental revenue streams. Due to the social distancing, safety requirements, storage, and series vaccination related to COVID-19, it is recommended that pharmacies provide the option to schedule appointments.

MarkeTouch Health & Wellness Scheduler has been used by pharmacies since 2010.

MarkeTouch Health & Wellness Scheduler manages millions of inquires daily.

Contact MarkeTouch today for a demonstration

Phone: 1-800-840-8111
Email: sales@marketouchmedia.com
Web: www.marketouchmedia.com

Language: English

Key Capabilities: Appointment Scheduling, Covid-19 Solutions

Business Categories: Medical Appointments

View Website

Features:

  • 100% web-based, secure, and HIPAA-compliant
  • Customers can schedule appointments; online, by phone or in person
  • Configurable appointment availability based upon staff and COVID requirements
  • 88% of scheduled appointments are completed (automatic follow-up for no-shows and series immunizations)
  • 50+ configurable appointment types (shots, screenings, etc.)
  • *Digitized Client Consent Forms (Mobile-optimized)
  • Configurable series immunizations (auto set 2nd appointment)
  • Allows for virtual, actual, and roaming providers
  • Configurable appointment increments
  • Configurable in-store and off-site clinics
  • Patient confirmation and reminder notifications
  • Consent forms delivered to pharmacy via configurable fax or as PDF attached to appointment
  • Mobile-optimized
  • ADA-compliant
Thousands of pharmacies schedule over 10 million appointments annually using the MarkeTouch Health & Wellness Scheduler.

Pricing:

Contact MarkeTouch today for a demonstration

Phone: 1-800-840-8111
Email: sales@marketouchmedia.com
Web: www.marketouchmedia.com

Articles

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Omnicell Acquires MarkeTouch Media (Jan 4, 2022)

Language: English

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MarkeTouch Scheduling Solution Passes 100 Million COVID-19 Vaccination Appointment Inquiries (Feb 16, 2021)

Language: English

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The Kroger Family of Pharmacies Partners with MarkeTouch Media to Implement Medication Synchronization Program (Feb 18, 2021)

Language: English

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The Kroger Family of Pharmacies Partners with MarkeTouch Media to Implement Medication Synchronization Program

Language: English

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Fred’s works with MarkeTouch Media on revamped mobile app

Language: English

Giant Eagle | Cub Pharmacy

MarkeTouch Scheduling solution passes 100M COVID-19 vaccination appointment inquiries. MarkTouch Media has provided its mobile-optimized Health & Wellness Scheduler since 2010. The service is 100% web-based, paperless, ADA- and HIPAA-compliant, and secure. Customers can schedule appointments online, by phone, or in person. Configurable appointment availability is based upon staff, vaccine inventory, and COVID requirements.

Language: English

Length (Pages): 2

View Case Study

MarkeTouch Media

MarkeTouch Media, a subsidiary of Omnicell, is a leading provider of interactive solutions that streamline and automate client communications via voice, fax, SMS/text, web or smartphone.

Founded in 2002, MarkeTouch Media is a preeminent provider of pharmacy prescription management and patient engagement solutions which significantly improve medication adherence and health outcomes for patients, while increasing revenue, profitability, efficiency, and customer loyalty for pharmacies.

The Company’s approach to communications technology and its patented client interface allows patients to choose how they wish to communicate (via mobile app, email, text or voice), delivering an unparalleled automated and personalized patient engagement experience.

MarkeTouch’s comprehensive multi-channel patient communication solutions are developed, hosted and managed 100% in-house – and the Company manages over 300 million annual communications, on behalf of pharmacies with over 9,000 locations across North America. MarkeTouch’s solutions include outbound notifications, MedSync, Mobile/Web, clinical scheduling, hosted IVR and specialty pharmacy solutions.

MarkeTouch Media sends and receives 175 million communications annually on behalf of over 14,000 pharmacy locations across North America. MarkeTouch Media is the only vendor in the pharmacy marketplace offering clients a single source for comprehensive, personalized patient communications including Outbound Notifications, Central IVR, Pharmacist Connect, and Mobile & Web Solutions.

MarkeTouch leverages its technology to implement turnkey hosted solutions such as Optimum MedSync, Health & Wellness Scheduler; Clinical Solutions and Hospital Discharge Management. MarkeTouch services have assisted its clients increase revenue, operational efficiency and patient adherence since 2003.

COVID-19 Appointment Scheduling serves 1500 US locations, including pharmacy chains such as Cub and Giant Eagle across multiple regions.

Region: North America

Company Size: 2,900 employees

Primary Location: United States

Countries of Operation: United States

Headquarters: Houston, Texas

Website Languages: English

View Website

MarkeTouch Media’s Mike Cook on Deploying Effective Patient Satisfaction Surveys

ECRM’s Scott Porter and MarkeTouch Media’s Mike Cook discuss implementing effective and actionable patient satisfaction surveys, based on takeaways from the Thought Interaction Pod (TIP) roundtable Mike moderated at ECRM’s recent Specialty Pharmacy session.

Language: English

Length (Minutes:Seconds): 4:21

MedSync Challenges & Opportunities (ECRM’s Scott Porter & Marketouch Media’s Lyle Green)

ECRM’s Scott Porter and MarkeTouch Media’s Lyle Green discuss MedSync, including the keys for success during implementation. This includes goal setting, and selecting the right customers to participate.

Language: English

Length (Minutes:Seconds): 4:45

“

Cub has utilized the mobile-friendly MarkeTouch scheduling solution since 2013. We were easily able to add COVID-19 vaccine to our solution and begin taking appointments within days.

- Aaron Sapp, Director of Pharmacy, Cub Pharmacy

“
To provide the best patient experience, we knew we would need to find a vaccine scheduling solution that had the ability to handle enormous inquiries for customers that wanted the vaccination. We chose the MarkeTouch Media scheduling system for the robust features, experience scheduling multi-dose vaccinations, and the ability to incorporate the system into our current operational workflow. Thus far, we have scheduled 50,000 COVID-19 vaccine appointments, and the system has proven to be reliable considering we have received close to 1 million searches for vaccine appointments since we received our initial COVID-19 vaccine supply almost 6 weeks ago.


- Jim Tsipakis, Executive Vice President of Pharmacy, Giant Eagle Pharmacy