TASBIA

The Appointment Scheduling and Booking Industry Association

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WP Object
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            [5] => withcomments
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WP_Query Object
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            [pagename] => 
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            [monthnum] => 0
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            [meta_key] => 
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            [sentence] => 
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            [post_type] => 
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            [nopaging] => 
            [comments_per_page] => 50
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            [order] => DESC
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    [tax_query] => 
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            [relation] => 
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            [clauses:protected] => Array
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            [has_or_relation:protected] => 
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    [request] => SELECT   wp_posts.*
					 FROM wp_posts 
					 WHERE 1=1  AND wp_posts.post_name = 'palisis' AND wp_posts.post_type = 'attachment'
					 
					 ORDER BY wp_posts.post_date DESC
					 
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    [post_count] => 0
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    [before_loop] => 
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    [is_single] => 
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    [is_post_type_archive] => 
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    [compat_methods:WP_Query:private] => Array
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)

WP_Rewrite Object
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    [feed_structure] => feed/%feed%
    [front] => /
    [root] => 
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Palisis

Palisis is the leading back-end technology provider for sales and operations solutions supporting tourism and transportation businesses around the world.

Palisis is the leading technology provider of comprehensive sales and operations solutions for tourism and transportation businesses around the world. Due to its rich experience, specific market knowledge, consumer centricity and process orientation Palisis is the industry technology pacemaker. As your full service provider Palisis supports your business processes and operational procedures with the most efficient and reliable solution available. Today Palisis solutions are successfully and effectively used by customers in over 100 destinations around the globe.

Language: English

Key Capabilities: Booking, Reserve with Google, API Availability

Business Categories: Tours & Activities, Enterprise

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Setup and get first bookings

Features:

Solutions

Palisis solutions include:

  • Ticketing.
    Palisis ticketing solutions enable your staff to issue and upsell tickets, accept cash and credit card payments as well as redeem electronic and paper vouchers wherever your customers are.
  • Reservations. The Palisis solution for reservation-cases offers the full range of features to support a purely Customer Relationship Management driven process. See below for details.
  • Distribution. Multiply your reach by connecting with partners within your destination. Gain access to the most important OTAs and marketplaces worldwide to increase your sales.
  • E-commerce. The way tourists shop things to do in the destination has changed drastically with the introduction of online and mobile bookings. Today, more business than ever is done this way and all tour providers who are not online and mobile yet are missing out.

Reservations

Online booking software made easy

Palisis is much more than a software. Palisis offers a solution suite to help you save money and grow your business. When you are away from pen, paper, excel and phone and start operating an online booking software you will very quickly find out that close to half of all online reservations are done outside of your business hours. Being online and taking reservations 24/7 is a necessity today.

You might have heard that Palisis only offers solutions for the big companies. This has changed now. Starting Q1/2019 we will open up our award-winning enterprise platform with affordable prices to small and medium sized companies. Reduced in complexity and truly easy to use.

  1. Setup and get first bookings. You start with the guided setup wizard, supported by our onboarding experts to set up your tours, with all the needed information from the simple ones like tour name and descriptions as well as images. Following that you configure your prices in context of your season and limit capacity if desired. After having set up your tour you are enabled to get direct customer bookings. From setup to receiving bookings does not take more than 10 minutes. To expand your sales reach you can start distributing your tours and advertising them on various sales channels, like your own website as well as numerous resellers and OTAs.
  2. Manage bookings and take care of your customers. Now that you get bookings you need to manage them. We give you tools for a proactive and world class customer care up to the point the tour is taking place by supporting all kind of communication channels. From simple things like changes in dietary restrictions of participants or re-booking with more family members, to more complex tasks like receiving and managing deposits. We keep track of your books, no matter which payments accounts are brought in place, all of course with full tax-compliance.
  3. Upsell customers on arrival. When the customers arrive, operations need to run smooth. Check-in and boarding procedures are one of Palisis’ key ingredients. When do you need to pick up your customers from where. How do you inform them about pickups and delays in case they happen? How quickly can you identify a customer booking in the case of a forgotten or lost voucher? How good are you taking care of upselling options at check-in? The answers to all these questions are at the heart of what Palisis has learned from large operations and we are now sharing these best practices in one easy to use tool.
  4. Get great reviews, get more customers. We all know that today customers compare offers and reviews online. It is always better to proactively manage customer complaints when they happen. Palisis offers you a solution to get customers to share their reactions, share their experience on social media and last but not least give you great reviews on platforms like TripAdvisor or feefo. You will not miss the day when you started using these Palisis productivity tools to make sure people know how great the experience you offer actually is.

Pricing:

Contact vendor.

Articles

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Consolidation in tours and activities tech as TourCMS is acquired by Palisis

Language: English

Palisis

Palisis is the leading back-end technology provider for sales and operations solutions supporting tourism and transportation businesses around the world.

In our segments, we are seen as the leader of mobile ticketing systems due to our in-depth experience, market insight, technological progress, and innovation. As your full-service provider, Palisis supports your business processes and operational procedures with the most efficient and reliable solution available. Palisis is the industry technology pacemaker and effectively used by customers in over 125 countries.

Founded in 2008 and with offices in four countries, we are the most robust provider found in the tours and activities sector and trusted by small as well as the largest operators. By acquiring TourCMS in 2015 and Senshi Digital Web three years later, Palisis consolidated the best-in-class technologies available for web, ticketing, reservation and distribution into one seamless system. Partners, resellers, and OTAs rely on our innovation power to connect their businesses. While the tourists enjoy their vacations, Palisis empowers it silently as the comprehensive technology backbone – from booking to boarding!

Region: Global (multi-region)

Company Size: 27 employees

Primary Location: Switzerland

Countries of Operation: Switzerland, United States

Headquarters: Zollikon, Switzerland

Website Languages: English

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