TASBIA

The Appointment Scheduling and Booking Industry Association

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Pike13

Pike13 provides cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.

Pike13 enables personal services, health & beauty and fitness businesses to book clients for classes and appointments, accept payments, and manage schedules, clients, and employees from any device. In addition, the software helps clients enroll in classes, view personal schedules, manage accounts, and make payments.

Pike13 manages daily business tasks such as enrolling clients into classes, accepting monthly payments, and e-signing waivers. Pike13 supports multiple locations and franchises, supporting multi-location and virtual businesses.

Pike13 enables access to client profiles, notes, schedules, history, and photos via their mobile app. It also supports auto-enrollment and waitlists. The app also offers smart reporting that provides insights into the health of the business.

Language: English

Key Capabilities: Booking, , Reserve with Google, Queuing Capability, Mobile App, API Availability

Business Categories: Beauty & Wellness, Fitness

View Website

Scheduling simplified

Know your clients

Quick and easy overview of key performance indicators

Empower your staff

Client management app

Branded app

Features:

Pike13 features Scheduling, Client Management Reporting, Staff Management, Billing, Apps and Add-ons.

  • Scheduling. Make it easy for clients to find and enroll in your classes. Just update your schedule on Pike13, and let your clients handle the rest. They can look through the schedule using customized filters, book a class or appointment, edit their profile, sign any waivers, and set payment methods all on their own.
  • Client Management. Pike13 makes engaging with them easier with client management software that stores information and automates communications. You'll always have your client's info at the the tip of your fingers. Pike13 lets you know immediately if there's a problem with the account like an unpaid bill or expiring membership. And clients can always be manage their own profiles.
  • Reporting. Whether you're a small studio or a large franchise, Pike13 has a reporting option that will meet your needs. Accurate data helps you make a meaningful impact on business today. Knowing immediately which clients are unpaid or which classes don't perform well help you plug the revenue leaks that harm your bottom line before they become a problem.
  • Staff Management. Allow staff members to quickly access their schedules and rosters from any mobile device. When there's a schedule change, your staff can use Pike13 to quickly communicate with their clients. And staff can help generate revenue with the ability to register clients for classes and appointments through the staff app.
  • Billing. Pike13 client management software seamlessly integrates billing, payments and reporting to make sure that you aren't missing out on any revenue. Clients are automatically notified when they have a payment due or need to update their payment method. If there's a problem with a client payment, you and your staff will be automatically notified.
  • Apps and Add-Ons. With the Client App, clients can easily manage their schedules, find upcoming activities, purchase plans and passes, and manage their payment methods. It's available as an add-on for Pike13 customers in the U.S. and Canada and is available for iOS and Android. Pike13 also offers a Staff App, Branded App option, and Kiosk App.

Pricing:

BUSINESS - $129 per month

  • Staff schedule management
  • Client schedule management
  • Attendance Tracking
  • Automated billing and payments
  • Integrated merchant processing
  • Email reminders & notifications
  • Custom branded Pike13 site
  • Reporting

PRO - $179 per month

  • Business features PLUS...
  • Zapier integration
  • Emma integration
  • A dedicated account manager
  • Waiver e-signature collection
  • Staff payroll
  • Insights Dashboard
  • In-store retail

ALL PLANS COME WITH:

  • Data Migration Assistance
  • Free Onboarding
  • Staff & Client Apps
  • Kiosk Check-In App

Branded App

The Branded App is the same functionality as the Client App, but is branded with your logo and colors. Clients can easily manage their schedules, find upcoming activities, purchase plans and passes, and manage their payment methods. The Branded App is available as an add-on with a $500 (USD) setup fee and $129 per month.

Articles

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Jonas Software Announces The Acquisition Of Pike13, Inc., Leading Client Management Software Company

Language: English

Reviews/Ratings

View Link

Pike13 Review - 4.1/5 stars (129 reviews)

Language: English

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Pike13 Review - 3.7/5 stars (47 reviews)

Language: English

Grapevine Crossfit

Bevin Head

Grapevine Crossfit grew from five clients to more than 230 and tried multiple solutions to manage their business and process payments. However, they found nothing to be efficient or user-friendly—even just figuring out whether a client had paid for the month was difficult, time-consuming and stressful. They knew they needed something more dynamic.

Language: English

Length (Pages): 2

View Case Study

FIT4MOM

Lisa Druxman

FIT4MOM is one of the fastest growing franchises in the United States. The neighborhood exercise group now boasts 235 individual franchises, more than 1,400 class locations, 20,000 clients, and lot of paperwork. As soon as FIT4MOM started using Pike13, franchise owners were able to take the pulse of their businesses—a previously impossible feat.

Language: English

Length (Pages): 2

View Case Study

The Coder School

Hansel Lynn

When Hansel Lynn and Wayne Teng wanted to start a coding school, they knew they would need a software that could handle their day-to-day operations and scale up as their business grew. Pike13 was an effective solution for daily scheduling and client management at The Coder School, but the software really started to shine once the franchise started growing.

Language: English

Length (Pages): 2

View Case Study

Pike13

Pike13 provides cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more. Pike13 is a subsdiary of Jonas Software.

Founder, Jon Zimmerman, owned and operated a gym and was fed up with the gym software they were using. He believed he could build something better.

In 2011, he assembled a team of experts in software development, UX Design, operations, and the CrossFit community to fulfill that dream.

And they succeeded.

Today, Pike13 is one of the highest ranked softwares on the market for class/membership based businesses. The simple interface empowers business owners and their staff to handle daily administration with ease, and Pike13's customer support is second to none in the industry.

Operating company of Jonas Software (acquired 2018).

Region: Global (multi-region)

Company Size: 33 employees

Primary Location: United States

Countries of Operation: United States, Canada

Headquarters: Seattle, WA, United States

Website Languages: English

View Website

An Inside Look at Pike13 Software

Pike13 is a leader in mobile business management software. We help businesses that offer recurring services simplify administration. Pike13 handles the details of check-in and attendance tracking, billing and recurring payments, payroll, merchant processing & reporting.

Language: English

Length (Minutes:Seconds): 4:01

Pike13 - More Than Scheduling Software

Pike13 is a leader in mobile business management software. We help businesses that offer recurring services simplify administration. Pike13 handles the details of check-in and attendance tracking, billing and recurring payments, payroll, merchant processing & reporting. Take advantage of Pike13’s integration partners to bolster email marketing, website design, and more.

Language: English

Length (Minutes:Seconds): 2:10

“

I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons.

- Casey Brown, Swim Coach, Safety Before Skill

“
Pike13 has allowed me to grow from scratch to over 2,000 clients and has performed equally well every step of the way. It seamlessly integrates with my credit card capture system, makes reporting simple, and also helps notify me of any issue I may need to deal with.


- William Simpson, Owner, East Side Athletic Club
“
We switched to Pike13 after having some issues with three other CRM's. It has been one of the best business decisions we have made in our 7+ years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs.


- Peter Brasovan, Owner, Naptown Fitness