TASBIA

The Appointment Scheduling and Booking Industry Association

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WP Object
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					 FROM wp_posts 
					 WHERE 1=1  AND wp_posts.post_name = 'sevenrooms' AND wp_posts.post_type = 'attachment'
					 
					 ORDER BY wp_posts.post_date DESC
					 
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SevenRooms

SevenRooms’ fully-integrated guest experience platform includes reservation, waitlist and table management, online ordering, reputation management and marketing automation. The end-to-end global platform offers a full suite of products that unlocks a 360-degree view of every guest across both on- and off-premise. These mission-critical products enable hospitality operators to increase revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders.

INCREASE REVENUE & REPEAT BUSINESS
We make it easy to capture & leverage guest data to deliver experiences that boost revenue & repeat business

ONLINE ORDERING: INCREASE PROFITABLITY
Our Direct Online Ordering solution drives commission-free orders, streamlines operations, and collects data to provide a 360-degree view of your guests on- and off-premise, enabling automated, targeted marketing that delivers repeat orders.

RESERVATION, WAITLIST & TABLE MANAGEMENT: DELIVERY EXCEPTIONAL EXPERIENCES
Manage and streamline reservations, virtual waitlist and table management operations through a fully white-labeled guest experience that maximizes covers and waitlist turns, collects guest data automatically, and provides a complete view of guests.

DATA & GUEST PROFILES: BUILD DIRECT RELATIONSHIPS
With a single integrated platform, drive traffic from direct marketing channels and collect valuable diner insights, including order history and item-level spend. This data is aggregated and consolidated automatically across dine in, delivery and takeout guests in a robust guest database that you own. Operators leverage these data points to understand guest behavior, quantify guest value and drive repeat revenue.

GUEST SATISFACTION: MANAGE ALL YOUR FEEDBACK IN ONE PLACE
Guest engagement software that sends automated feedback emails that get to your guest first, aggregates reviews across Google, Yelp, TripAdvisor and more, and links reviews to reservations so you can understand sentiment over time.

MARKETING AUTOMATION: DRIVE REPEAT BUSINESS
Increase sales, frequency and guest loyalty without the need for extra staff or marketing expertise. Our marketing automation tool sends personalized messages to your diners based off of profile tags to bring them back through your owned direct channels, automatically.

Language: English

Key Capabilities: Booking, Reserve with Google, Facebook Appointments, Queuing Capability, Mobile App, API Availability

Business Categories: Restaurants, Food Ordering & Delivery

View Website

SevenRooms mobile app

Fully integrated reservation and seating management

More direct reservations

Better guest experiences

PCI-compliant payments and digital credit card authorizations

Features:

  • Reservation and Waitlist Management
  • Seating & Table Management
  • Direct Online Ordering for Delivery & Takeout
  • Data & Guest Profiles
  • Guest Satisfaction
  • Guest Engagement
  • Experiences & Events
  • Marketing Automation

Pricing:

Monthly subscription with no hidden fees or commissions. Cost is per-venue (location) with unlimited user licenses.

Articles

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SevenRooms Integrates with Google to Offer Direct Restaurant Reservations

Language: English

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SevenRooms Launches Direct Delivery Technology for Restaurants

Language: English

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SevenRooms Debuts Contactless Order & Pay

Language: English

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SevenRooms Expands Waitlist Functionality, Integrating with Reserve with Google

Language: English

Zuma

Zuma, a global dining powerhouse, turned to SevenRooms to implement their reservation, seating and guest management platform across the company. In this case study, you’ll learn how Zuma slashed costs across the organization, while improving the high-touch hospitality that has spurred their global growth.

Language: English

Length (Pages): 1

View Case Study

SevenRooms

SevenRooms is a fully-integrated, data-driven guest experience platform for hospitality operators that enables them to build more profitable direct relationships, deliver exceptional experiences, and increase repeat visits and orders.

SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf. The company was recently included on Inc.’s annual Best Workplaces for 2020 and Forbes’ Best Startup Employers 2020 lists.

Region: Global (multi-region)

Company Size: 125 employees

Primary Location: United States

Countries of Operation: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Denmark, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Singapore, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States

Headquarters: New York, NY

Website Languages: English

View Website

Welcome to SevenRooms

Review of the main features of SevenRooms, including navigation, reviewing floor plans, and viewing guest tables and reservation status.

Language: English

Length (Minutes:Seconds): 2:02

“

SevenRooms is the tool and vehicle we use to truly understand what the guest wants, who they are, what their patterns are. That data allows us to truly cultivate a customized, unique experience for the guest. And frankly it’s fun. It just furthers our knowledge of who’s in our restaurants, who our loyal guests are, and how we can better take care of them. All of that is a tremendously accretive enhancement to our business.

- John Meadow, Founder & President, LDV Hospitality

“
After trying out several reservation systems, we've found that SevenRooms' platform is unlike any other in the industry because it lets us understand our guests before they even walk in the door. We use the system to run every aspect of our daily operations and take full advantage of the integration with our POS system to capture guest's check information. We hold ourselves to the highest standards, and SevenRooms helps us get there.


- Tim Hollingsworth, Chef & Owner, Otium
“
The integration of SevenRooms into our POS system has enabled us to capture the type of data we need in order to understand and anticipate the needs of our guests. With the Live Spend feature, our managers can keep an eye on every guest check in real time, while the system saves all check data directly into guest profiles. Being able to access a searchable, accurate database of real data allows us to build proactive loyalty and marketing strategies.


- Joe Friedman, Director of Marketing Partnerships, TAO Group
“
SevenRooms gives us the tools we need to interact with our guests on a deeper level and amplify their experience across our properties. We now understand the guest more than ever because we know them. By tracking guest preferences and history, as well as collecting emails and insights to remarket back to our guests, we have boosted loyalty – resulting in additional revenue for our company.


- Rob McGovern, Director of F&B, IGC Hospitality