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WP Object ( [public_query_vars] => Array ( [0] => m [1] => p [2] => posts [3] => w [4] => cat [5] => withcomments [6] => withoutcomments [7] => s [8] => search [9] => exact [10] => sentence [11] => calendar [12] => page [13] => paged [14] => more [15] => tb [16] => pb [17] => author [18] => order [19] => orderby [20] => year [21] => monthnum [22] => day [23] => hour [24] => minute [25] => second [26] => name [27] => category_name [28] => tag [29] => feed [30] => author_name [31] => pagename [32] => page_id [33] => error [34] => attachment [35] => attachment_id [36] => subpost [37] => subpost_id [38] => preview [39] => robots [40] => favicon [41] => taxonomy [42] => term [43] => cpage [44] => post_type [45] => embed [46] => post_format [47] => news_categories [48] => member_cat [49] => rest_route [50] => sitemap [51] => sitemap-subtype [52] => sitemap-stylesheet [53] => article [54] => member [55] => vendor_id [56] => flpaged [57] => sitemap [58] => sitemap_n [59] => yoast-sitemap-xsl ) [private_query_vars] => Array ( [0] => offset [1] => posts_per_page [2] => posts_per_archive_page [3] => showposts [4] => nopaging [5] => post_type [6] => post_status [7] => category__in [8] => category__not_in [9] => category__and [10] => tag__in [11] => tag__not_in [12] => tag__and [13] => tag_slug__in [14] => tag_slug__and [15] => tag_id [16] => post_mime_type [17] => perm [18] => comments_per_page [19] => post__in [20] => post__not_in [21] => post_parent [22] => post_parent__in [23] => post_parent__not_in [24] => title [25] => fields ) [extra_query_vars] => Array ( ) [query_vars] => Array ( [attachment] => zappix-scheduling ) [query_string] => attachment=zappix-scheduling [request] => dir/zappix-scheduling [matched_rule] => [^/]+/([^/]+)/?$ [matched_query] => attachment=zappix-scheduling [did_permalink] => 1 )
WP_Query Object ( [query] => Array ( [attachment] => zappix-scheduling ) [query_vars] => Array ( [attachment] => zappix-scheduling [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment_id] => 0 [name] => zappix-scheduling [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => [tag] => [cat] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => [menu_order] => [embed] => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post__not_in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [ignore_sticky_posts] => [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [post_type] => [posts_per_page] => 6 [nopaging] => [comments_per_page] => 50 [no_found_rows] => [order] => DESC ) [tax_query] => [meta_query] => WP_Meta_Query Object ( [queries] => Array ( ) [relation] => [meta_table] => [meta_id_column] => [primary_table] => [primary_id_column] => [table_aliases:protected] => Array ( ) [clauses:protected] => Array ( ) [has_or_relation:protected] => ) [date_query] => [queried_object] => [queried_object_id] => [request] => SELECT wp_posts.* FROM wp_posts WHERE 1=1 AND wp_posts.post_name = 'zappix-scheduling' AND wp_posts.post_type = 'attachment' ORDER BY wp_posts.post_date DESC [posts] => Array ( ) [post_count] => 0 [current_post] => -1 [before_loop] => [in_the_loop] => [comment_count] => 0 [current_comment] => -1 [found_posts] => 0 [max_num_pages] => 0 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => 1 [is_archive] => [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => [query_vars_hash:WP_Query:private] => 2db50aaa72a7aa325e79a38765927ca4 [query_vars_changed:WP_Query:private] => [thumbnails_cached] => [allow_query_attachment_by_filename:protected] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) )
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[(business-categories/articles-covering-retail-appointment-scheduling)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&flpaged=$matches[2] [(topics)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&flpaged=$matches[2] [(business-categories/tours-and-activities-appointment-scheduling-articles)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&flpaged=$matches[2] [(business-categories)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&flpaged=$matches[2] [category/(.+?)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&flpaged=$matches[2] [tag/([^/]+)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?tag=$matches[1]&flpaged=$matches[2] [([0-9]{4})/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?year=$matches[1]&flpaged=$matches[2] [([0-9]{4})/([0-9]{1,2})/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?year=$matches[1]&monthnum=$matches[2]&flpaged=$matches[3] [([0-9]{4})/([0-9]{1,2})/([0-9]{1,2})/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?year=$matches[1]&monthnum=$matches[2]&day=$matches[3]&flpaged=$matches[4] [author/([^/]+)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?author_name=$matches[1]&flpaged=$matches[2] [([0-9]+)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?p=$matches[1]&flpaged=$matches[2] [(.?.+?)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?pagename=$matches[1]&flpaged=$matches[2] [(.+?)/paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?name=$matches[1]&flpaged=$matches[2] [paged-[0-9]{1,}/([0-9]*)/?] => index.php?page_id=2&flpaged=$matches[1] [paged-[0-9]{1,}/?([0-9]{1,})/?$] => index.php?&flpaged=$matches[1] [category/(.+?)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?category_name=$matches[1]&feed=$matches[2] [category/(.+?)/(feed|rdf|rss|rss2|atom)/?$] => index.php?category_name=$matches[1]&feed=$matches[2] [category/(.+?)/embed/?$] => index.php?category_name=$matches[1]&embed=true [category/(.+?)/page/?([0-9]{1,})/?$] => index.php?category_name=$matches[1]&paged=$matches[2] [category/(.+?)/?$] => index.php?category_name=$matches[1] [tag/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?tag=$matches[1]&feed=$matches[2] [tag/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?tag=$matches[1]&feed=$matches[2] [tag/([^/]+)/embed/?$] => index.php?tag=$matches[1]&embed=true [tag/([^/]+)/page/?([0-9]{1,})/?$] => index.php?tag=$matches[1]&paged=$matches[2] [tag/([^/]+)/?$] => index.php?tag=$matches[1] [type/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?post_format=$matches[1]&feed=$matches[2] [type/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?post_format=$matches[1]&feed=$matches[2] [type/([^/]+)/embed/?$] => index.php?post_format=$matches[1]&embed=true [type/([^/]+)/page/?([0-9]{1,})/?$] => index.php?post_format=$matches[1]&paged=$matches[2] [type/([^/]+)/?$] => index.php?post_format=$matches[1] [news_categories/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?news_categories=$matches[1]&feed=$matches[2] [news_categories/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?news_categories=$matches[1]&feed=$matches[2] [news_categories/([^/]+)/embed/?$] => index.php?news_categories=$matches[1]&embed=true [news_categories/([^/]+)/page/?([0-9]{1,})/?$] => index.php?news_categories=$matches[1]&paged=$matches[2] [news_categories/([^/]+)/?$] => index.php?news_categories=$matches[1] [member_cat/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?member_cat=$matches[1]&feed=$matches[2] [member_cat/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?member_cat=$matches[1]&feed=$matches[2] [member_cat/([^/]+)/embed/?$] => index.php?member_cat=$matches[1]&embed=true [member_cat/([^/]+)/page/?([0-9]{1,})/?$] => index.php?member_cat=$matches[1]&paged=$matches[2] [member_cat/([^/]+)/?$] => index.php?member_cat=$matches[1] [fl-builder-template/[^/]+/attachment/([^/]+)/?$] => index.php?attachment=$matches[1] [fl-builder-template/[^/]+/attachment/([^/]+)/trackback/?$] => index.php?attachment=$matches[1]&tb=1 [fl-builder-template/[^/]+/attachment/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?attachment=$matches[1]&feed=$matches[2] [fl-builder-template/[^/]+/attachment/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?attachment=$matches[1]&feed=$matches[2] [fl-builder-template/[^/]+/attachment/([^/]+)/comment-page-([0-9]{1,})/?$] => index.php?attachment=$matches[1]&cpage=$matches[2] [fl-builder-template/[^/]+/attachment/([^/]+)/embed/?$] => index.php?attachment=$matches[1]&embed=true [fl-builder-template/([^/]+)/embed/?$] => index.php?fl-builder-template=$matches[1]&embed=true [fl-builder-template/([^/]+)/trackback/?$] => index.php?fl-builder-template=$matches[1]&tb=1 [fl-builder-template/([^/]+)/page/?([0-9]{1,})/?$] => index.php?fl-builder-template=$matches[1]&paged=$matches[2] [fl-builder-template/([^/]+)/comment-page-([0-9]{1,})/?$] => 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[fl-builder-template-type/([^/]+)/page/?([0-9]{1,})/?$] => index.php?taxonomy=fl-builder-template-type&term=$matches[1]&paged=$matches[2] [fl-builder-template-type/([^/]+)/?$] => index.php?taxonomy=fl-builder-template-type&term=$matches[1] [fl-builder-history/[^/]+/attachment/([^/]+)/?$] => index.php?attachment=$matches[1] [fl-builder-history/[^/]+/attachment/([^/]+)/trackback/?$] => index.php?attachment=$matches[1]&tb=1 [fl-builder-history/[^/]+/attachment/([^/]+)/feed/(feed|rdf|rss|rss2|atom)/?$] => index.php?attachment=$matches[1]&feed=$matches[2] [fl-builder-history/[^/]+/attachment/([^/]+)/(feed|rdf|rss|rss2|atom)/?$] => index.php?attachment=$matches[1]&feed=$matches[2] [fl-builder-history/[^/]+/attachment/([^/]+)/comment-page-([0-9]{1,})/?$] => index.php?attachment=$matches[1]&cpage=$matches[2] [fl-builder-history/[^/]+/attachment/([^/]+)/embed/?$] => index.php?attachment=$matches[1]&embed=true [fl-builder-history/([^/]+)/embed/?$] => 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Mobile On-Demand Scheduling & Confirmation
Zappix connects directly to customers through whatever channels they use to create more personalized, more responsive communication. Automated messaging schedules appointments, confirms availability, and and delivers customized educational material at exactly the right time through secure solutions.
Zappix Mobile On-Demand Scheduling & Confirmation solutions automatically engage with customers at exactly the right time to reduce costs and increase customer satisfaction. Zappix solutions proactively engage with customers through any digital channel to make scheduling easier than ever, increase customer preparation, and reduce no-shows and missed appointments.
Business can deploy a new solution in under 4 weeks to deflect calls away from traditional phone lines to automated appointment scheduling, integrate directly into corporate websites via embedded link or widget, and proactively deliver messages via text message or email to confirm, cancel, or reschedule appointments without the need for live agents.
- Dive into digital transformation quickly and easily with secure Zappix API connectivity, allowing automated solutions to connect directly to backend systems, deflect calls from a traditional IVR with just one new prompt, or deploy through a host of other digital channels.
- Reduce no-shows and missed appointments by instant mobile web-apps delivered on-demand to customers on the schedule allowing for easy appointment confirmation, cancellation, or rescheduling. Rich Zappix interactions make sure customers are properly educated and prepared with everything they’ll need for an appointment through educational videos, FAQs, and other informational material.
Language: English
Key Capabilities: Booking, Mobile App, API Availability
Business Categories: Home Services, Enterprise
Add to Calendar
Appointment Confirmations
Analytics with NPS
New Studio Dashboard
Features:
Accelerate Action
- Zappix automation makes scheduling appointments easy and proactive confirmations make sure customers are properly prepared and ready for appointments.
- Break down barriers to scheduling
- Connect customers directly to scheduling systems
- Geolocation & other smartphone functions make sure customers connect to the best location for them
Increase Understanding
- Connect customers to knowledge bases, educational videos, and other media to increase understanding about what is needed for appointments.
- Visual menus create compelling knowledge bases
- Digital channel allows for mixed media and video FAQ
- Educate customers to reduce the number of missed appointments
Proven Technology
Launch the right solution in under 4 weeks- Proactive Engagement. Deliver informational, engaging messaging directly to customers to proactively increase appointment scheduling.
- Preparation Materials. Make sure customers arrive at appointments prepared for success by sending appropriate preparation reminders and material on exactly the right days and times beforehand.
- Reminders & Alerts. Easily remind patients when it’s time for their next appointmetn or promote other services by adding intelligent automation to your databases. Zappix retry logic sends appointment reminders and alerts to designated customers and automatically determines the best channel.
- Appointment Confirmation. Automated reminders sent to customers dramatically reduce appointment no-shows and offer convenient appointment rescheduling that automatically updates your schedules.
Pricing:
Contact vendor.
Articles
How To Escape The Weight of Legacy Dragging Down Businesses During COVID-19 (February 16, 2021)
Language: English
Zappix
Zappix’s cloud-based Mobile On-Demand Visual IVR Solution transforms the Customer Care Experience by Improving Customer Satisfaction, Increasing Self Service Rates, Reducing Costs, and Improving Agent Collaboration.
Zappix's Visual IVR dramatically improves the customer experience by providing a visual interface on the callers smartphone when calling the call center. With a Visual IVR, the Modern caller now has a new way of getting the information they need by touching their screen to fill out a form, request information, book a service, and more. They no longer need to wait for long lists of menu options and can get the information they called about easily and quickly.
Zappix launched a COVID-19 Vaccination Scheduling and Education solution solution designed to help stop the spread of the pandemic in 2021. Healthcare providers can now book vaccinations, manage appointments, communicate clearly, and educate patients with digital self-service.
Region: North America
Company Size: 11-50 employees
Primary Location: United States
Countries of Operation: United States
Headquarters: Burlington, MA
Website Languages: English
Unlock Full Smartphone Capabilities
Zappix on-demand engagement tools let end users utilize every aspect of their smartphones to enhance scheduling, complete interactions faster than ever, and improve customer satisfaction. Empower your customers with cutting edge scheduling capabilities available 24/7.
Language: English
Length (Minutes:Seconds): 0:25