Cimarron Buser of TASBIA joins JRNI CEO, John Federman, on a podcast to share insights on the importance of appointments in providing great experiences and meeting demand, and becoming a core part of many organizations’…
Customer Experience
Will Government Service Delivery Change to Include Scheduling?
A recent article in GCN suggested that the COVID-19 pandemic has accelerated digital transformation in virtually every corner of society, including government offices. We certainly hope so, as the government sector has oftentimes lagged the…
Medical Practices can Turn Appointment Cancellations into Revenue
In most medical practices a patient calls the office to make an appointment and speaks to a staff member who offers a few available times after reviewing the schedule. This is not ideal! In essence,…
Uber & Walgreens Let Users book COVID-19 Vaccine from App
Uber is partnering with Walgreens to help riders get to their COVID-19 vaccine appointments. Users will be able to schedule their vaccination at Walgreens directly in the Uber app, receive reminders and schedule an Uber…
TimeTrade SilverCloud, POPi/o Partner to Serve Financial Institutions
TimeTrade SilverCloud, an appointment scheduling provider, and POPi/o Mobile Video Cloud, a video banking technology provider, have announced a partnership to serve financial institutions. The integration will allow customers to schedule virtual meeting appointments with…
Google Maps Launches Pilot for Grocery Order Pickups
Google Maps is adding more information to grocery listings Google Maps, which includes the Reserve with Google capability, is getting an update that provides an enhancement for basic navigation. Maps has become a popular app…