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The Appointment Scheduling and Booking Industry Association

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Customer Experience

Engageware Launches Peer Analytics Feature

March 7, 2023

Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…

Categories: Appointment Scheduling, Customer Experience, Financial ServicesCompanies mentioned: Engageware

61% of Patients Skip Medical Appointments Due to Scheduling Hassles

November 16, 2022

A survey conducted by Notable, a provider of intelligent automation for healthcare, announced the results of a new patient survey. According to the research, 61% of patients said that they skipped going to the doctor…

Categories: Appointment Booking, Customer Experience, MedicalCompanies mentioned: Notable

Discount Tire launches drive-thru store with appointment scheduling

October 4, 2022

Retail chain Discount Tire has launched a mobile-focused, drive-thru experience called Pit Pass. The launch is inspired by racetrack pit crews, and offers customers a drive-through experience where they can stay in their car from…

Categories: Appointment Booking, Automotive, Customer Experience, Retail

Calendly acquires Prelude to provide HR/Recruitment functionality

September 27, 2022

Calendly+Prelude

With a focus on enterprise customers, Calendly announced today the acquisition of Prelude, formerly known as Interview Schedule, a recruiting operations solution designed for the hiring process. With this acquisition, Calendly hopes to accelerate its…

Categories: Appointment Scheduling, Customer Experience, Mergers, Acquisitions & InvestmentsCompanies mentioned: Calendly

Cronofy Releases Candidate Expectations Report for 2022

July 21, 2022

Cronofy Candidate Report 2022

Cronofy, a leading scheduling platform provider, has launched its second annual Candidate Expectations report. The report was conducted in conjunction with Opinium, and surveyed 6,500 people. Candidates in the US, UK, France and Germany who…

Categories: Appointment Scheduling, Customer ExperienceCompanies mentioned: Cronofy

Cronofy launches “pay for it when you use it” plan

May 4, 2022

New Payment Plan for Cronofy Scheduler

UK-based Cronofy has launched a new “PAYG” pricing plan to only charge Cronofy Scheduler users if they use the tool to book meetings on a monthly basis. Cronofy CEO Adam Bird said “The whole purpose…

Categories: Appointment Scheduling, Customer ExperienceCompanies mentioned: Cronofy

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Recent Posts

  • Engageware Launches Peer Analytics Feature
  • Verint Acquires Qudini Appointment Scheduling Software
  • Tracking Technology Crosses the Line in Healthcare Appointment Scheduling
  • Engageware Appoints Nina Vellayan as CEO
  • 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

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