Cimarron Buser of TASBIA joins JRNI CEO, John Federman, on a podcast to share insights on the importance of appointments in providing great experiences and meeting demand, and becoming a core part of many organizations’ strategies. They’ll discuss:
- How appointment scheduling is no longer a nice-to-have, but a must-have, to meet consumer expectations
- How appointments have become integral to the operations of enterprise-level companies
- How the pandemic accelerated the want and need for appointments, and how many businesses utilized them to continue providing personalized, human-to-human experiences
- Appointment scheduling trends, including how appointment times are going down, while productivity is going up
Listen to a 45 second excerpt from the podcast:
To hear the entire podcast, visit: The Experience Evolution Episode 2: Appointments are a key business investment in the experience economy
