Most articles covering vaccine roll-out appointment scheduling solutions have been surface level. They’ve mostly focused on high visibility failures of appointment scheduling systems at a regional or local level, but without truly exploring why failures…
Customer Experience
Selfbook raises $25M to become “Switzerland of Booking Systems”
Selfbook co-Founders Ilyas Djeddou and Khalid Meniri presented today at Money 20/20. Selfbook, a startup in the hotel payment industry, announced that it has raised $25 million in a Series A round of funding led…
Health systems still behind on patient-initiated appointment scheduling
The COVID-19 pandemic has accelerated healthcare digital initiatives, but the ability to keep up with patient-initiated appointment scheduling and other digital options continues to lag. A new report from Kyruus, The State of Digital Patient…
Salesforce rolls out self-scheduling capabilities in virtual care suite
Salesforce is rolling out new healthcare tools designed to “help healthcare and life sciences organizations meet their patients, members and customers where they are to deliver the right care, at the right time, from anywhere.”…
Appointment System at Colorado DMV Gets Upgrade
Colorado residents can skip long lines at the DMV by using a new appointment online check-in feature that begins today, August 9, 2021. With the new appointment online check-in feature, Colorado residents can check-in to…
Texting Encourages People to Get COVID-19 Vaccine Appointment
Text messages are an effective way to remind unvaccinated people to schedule an appointment and show up for their COVID-19 shot, according to a study published by Nature. Vaccination rates among people who received a…
