Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…
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Verint Acquires Qudini Appointment Scheduling Software
Verint Systems has acquired Qudini, a provider of appointment scheduling solutions. Qudini, based in the U.K., primarily serves EMEA customers that include Virgin Media/O2, Sky, and Specsavers. Qudini, with an estimated revenue of $3.0 million,…
Tracking Technology Crosses the Line in Healthcare Appointment Scheduling
A recent report by Ropes & Gray Health Care and Privacy & Cybersecurity practice highlighted the legal issues raised by online tracking technologies on appointment scheduling pages. Beginning with a class action brought against Mass…
Engageware Appoints Nina Vellayan as CEO
Engageware announced that it has appointed Nina Vellayan as Chief Executive Officer (CEO) of the customer engagement and appointment scheduling company. Vellayan brings more than 25 years of experience in leading software and technology businesses,…
61% of Patients Skip Medical Appointments Due to Scheduling Hassles
A survey conducted by Notable, a provider of intelligent automation for healthcare, announced the results of a new patient survey. According to the research, 61% of patients said that they skipped going to the doctor…
Discount Tire launches drive-thru store with appointment scheduling
Retail chain Discount Tire has launched a mobile-focused, drive-thru experience called Pit Pass. The launch is inspired by racetrack pit crews, and offers customers a drive-through experience where they can stay in their car from…
