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The Appointment Scheduling and Booking Industry Association

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Medical

Articles and News covering medical and healthcare appointment scheduling.
Click here to view Vendors offering medical appointment scheduling.

DOJ Forces Grocery and Pharmacy Chain’s COVID-19 Appointment Scheduling to be ADA Compliant

February 2, 2022

US Department of Justice and ADA

The US Justice Department today secured a settlement agreement with Meijer Inc. under the Americans with Disabilities Act (ADA). The ADA addresses barriers preventing people with disabilities from booking COVID-19 vaccination appointments online. The settlement…

Categories: Appointment Scheduling, Customer Experience, Healthcare Scheduling, Medical, NewsCompanies mentioned: MarkeTouch Media, PrepMod

Omnicell Acquires MarkeTouch Media

January 4, 2022

Omnicell Acquires MarkeTouch Media

The $82 million acquisition expands Omnicell footprint across key pharmacy segments. Omnicell, Inc., a leading provider of medication management solutions and adherence tools for health systems and pharmacies, announced that it has acquired pharmacy software…

Categories: Appointment Scheduling, Healthcare Scheduling, Medical, Mergers, Acquisitions & Investments, NewsCompanies mentioned: MarkeTouch Media

Vaccine Appointments in high demand, straining systems in US and Canada

December 17, 2021

Appointments for Covid Vaccine shots

The Omicron variant has once again created a focus on vaccination appointment scheduling systems. The rush for shots is reminiscent of the problems seen a year ago when states and localities were struggling to make…

Categories: Healthcare Scheduling, Medical, News

Lessons from VA appointment scheduling system rollout

December 8, 2021

The Department of Veterans Affairs is standardizing its appointment scheduling system by rolling out a new solution based on Cerner. Schedulers like many aspects of the Cerner system, including its “user-friendly interface and ease of…

Categories: Appointment Scheduling, Customer Experience, Medical

Deep-Dive into the VAMS vaccine sign-up system in South Carolina

November 30, 2021

Most articles covering vaccine roll-out appointment scheduling solutions have been surface level. They’ve mostly focused on high visibility failures of appointment scheduling systems at a regional or local level, but without truly exploring why failures…

Categories: Customer Experience, Healthcare Scheduling, Medical, NewsCompanies mentioned: PrepMod, VAMS

VA’s appointment scheduling system getting replaced—we hope!

November 11, 2021

The Department of Veterans Affairs appears to finally be standardizing its appointment scheduling software, after multiple scandals including the 2014 episode that led to the resignation of former Secretary Eric Shinseki, who took responsibility for…

Categories: Appointment Scheduling, Customer Stories, Medical, NewsCompanies mentioned: Cerner

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