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The Appointment Scheduling and Booking Industry Association

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News and opinion about appointment scheduling and booking.

Engageware Acquires Aivo, Adds Conversational & Generative AI to Offering

August 24, 2023

Engageware announced the acquisition of Aivo, a provider of conversational and generative AI technology. According to Engageware, the acquisition will extend their platform capabilities to help financial institutions, wealth and asset management firms, insurance brokers…

Categories: Appointment Scheduling, Financial Services, Mergers, Acquisitions & Investments, NewsCompanies mentioned: Engageware

Yelp for Restaurants adds Reserve With Google Support

August 11, 2023

Yelp Guest Manager now supports Reserve with Google, which allows diners to make a reservation or join a waitlist online with restaurants in Yelp’s network directly from Google Search and Google Maps. Reserve with Google…

Categories: Appointment Scheduling, Customer Experience, News, Reserve with Google, Restaurant ReservationsCompanies mentioned: Yelp

Topline Pro raises $12M in new capital in home service businesses market

July 31, 2023

Topline Pro, a Generative AI platform enabling home services professionals to manage and scale their businesses online, announced $12 million in new Series A capital. Forerunner Ventures led the investment along with support from Bonfire…

Categories: Appointment Booking, Customer Experience, NewsCompanies mentioned: TopLinePro

U.S. Customs and Border Protection Expands Appointment Scheduling Program

June 30, 2023

CBP One App

The U.S. Government’s Customs and Border Protection (CBP) announced more available appointments for noncitizens through their CBP One app to 1,450 per day, a 45% increase from May 2023. The CBP One App is positioned…

Categories: Appointment Scheduling, Customer Experience, News

Zocdoc Announces Online Scheduling Partnership with Elation Health EHR

June 22, 2023

Zocdoc, an online service that allows people to find and book in-person or telemedicine appointments, has announced its partnership with Elation Health, a clinical-first healthcare technology company powering innovation in primary care. According to the…

Categories: Appointment Booking, Appointment Scheduling, Customer Experience, Medical, NewsCompanies mentioned: Zocdoc

Engageware Launches Peer Analytics Feature

March 7, 2023

Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…

Categories: Appointment Scheduling, Customer Experience, Financial ServicesCompanies mentioned: Engageware

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Recent Posts

  • Engageware Acquires Aivo, Adds Conversational & Generative AI to Offering
  • Yelp for Restaurants adds Reserve With Google Support
  • Topline Pro raises $12M in new capital in home service businesses market
  • U.S. Customs and Border Protection Expands Appointment Scheduling Program
  • Zocdoc Announces Online Scheduling Partnership with Elation Health EHR

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