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The Appointment Scheduling and Booking Industry Association

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Customer Experience

Appointment Scheduling Closes Gaps in Care at Beacon Health Systems

July 16, 2021

Beacon_Health_System_Appointment_Scheduling

The Indiana and Michigan based Beacon Health System has added a new way to help patients: extending convenient care access, combined with appointment scheduling from Kyruus. An article in PatientEngagementHIT discusses how implementing online appointment…

Categories: Appointment Scheduling, Customer Experience, Medical, NewsCompanies mentioned: Kyruus

Appointment Scheduling goes to the Dogs (and Cats)

July 9, 2021

Better Vet Mobile Appointment Services

In a recent announcement, Boston-based BetterVet, a tech-enabled mobile veterinary practice, announced its expansion to the greater-Denver and Pittsburgh areas through local partnerships. BetterVet’s mobile veterinary care model allows for in-home visits, video consultations, and…

Categories: Customer Experience, Medical, News

NexHealth announced a $31 million Series B

June 23, 2021

Nexhealth-Raises-31-million

NexHealth, co-founded by Alamin Uddin and Waleed Asif, announced a $31 million Series B, led by Jeffrey Katzenberg of WndrCo, and Mino Games founder Josh Buckley. The firm is now valued at $431 million, with…

Categories: Appointment Booking, Customer Experience, Medical, News

Google My Business adds capabilities in Search and Maps, enhances Reserve with Google

June 17, 2021

Show-Your-Business-On-Google

Google announced on their Small Business Blog that they will add additional editing capabilities from within Search and Maps. In addition, businesses will be able to add their local service offerings–such as construction, auto repair…

Categories: Customer Experience, News, Reserve with Google, Restaurant ReservationsCompanies mentioned: Google

Podcast: Appointments are a key business investment in the experience economy

June 15, 2021

The Experience Evolution Episode 2: Appointments are a key business investment in the experience economy

Cimarron Buser of TASBIA joins JRNI CEO, John Federman, on a podcast to share insights on the importance of appointments in providing great experiences and meeting demand, and becoming a core part of many organizations’…

Categories: Appointment Booking, Appointment Scheduling, Customer ExperienceCompanies mentioned: JRNI

Will Government Service Delivery Change to Include Scheduling?

May 24, 2021

Future of Government Services Delivery

A recent article in GCN suggested that the COVID-19 pandemic has accelerated digital transformation in virtually every corner of society, including government offices. We certainly hope so, as the government sector has oftentimes lagged the…

Categories: Appointment Booking, Appointment Scheduling, Customer Experience, News, Queuing

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Recent Posts

  • Salesforce’s New Agent Books Appointments for $2 — But Read the Fine Print
  • Pay to Play: U.S. Government Brings Back Visa Appointment Scheduling — For $750
  • How AI Scheduling Concepts Are Evolving Into Persistent AI Teammates
  • Patients Are Comfortable With AI Scheduling — And That’s a Bigger Deal Than It Sounds
  • Why the Best AI Scheduling Apps Are Moving Beyond Full Automation

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