Appointment scheduling as a selling method is not a new trend, but has been “supercharged by COVID-19”, according to a recent article in Retail TouchPoints. The article discusses how COVID-19 has forced retail brands to…
Customer Experience
JRNI enables curbside delivery for Dunelm UK during pandemic
Dunelm, a UK based homewares retailer, deployed curbside and deliver to car functionality to customers at 170 superstores. The solution, provided by JRNI, has contactless click and collect services. This improves staff and customer safety…
Waitlist Product from SevenRooms integrated with Google Reserve
SevenRooms, a restaurant reservation and management platform, has integrated its waitlist product with Reserve with Google. The integration allows guests to add themselves to a waitlist online from home via the restaurant’s chosen channels, where…
