In a recent announcement, Boston-based BetterVet, a tech-enabled mobile veterinary practice, announced its expansion to the greater-Denver and Pittsburgh areas through local partnerships. BetterVet’s mobile veterinary care model allows for in-home visits, video consultations, and…
Customer Experience
NexHealth announced a $31 million Series B
NexHealth, co-founded by Alamin Uddin and Waleed Asif, announced a $31 million Series B, led by Jeffrey Katzenberg of WndrCo, and Mino Games founder Josh Buckley. The firm is now valued at $431 million, with…
Google My Business adds capabilities in Search and Maps, enhances Reserve with Google
Google announced on their Small Business Blog that they will add additional editing capabilities from within Search and Maps. In addition, businesses will be able to add their local service offerings–such as construction, auto repair…
Podcast: Appointments are a key business investment in the experience economy
Cimarron Buser of TASBIA joins JRNI CEO, John Federman, on a podcast to share insights on the importance of appointments in providing great experiences and meeting demand, and becoming a core part of many organizations’…
Will Government Service Delivery Change to Include Scheduling?
A recent article in GCN suggested that the COVID-19 pandemic has accelerated digital transformation in virtually every corner of society, including government offices. We certainly hope so, as the government sector has oftentimes lagged the…
Medical Practices can Turn Appointment Cancellations into Revenue
In most medical practices a patient calls the office to make an appointment and speaks to a staff member who offers a few available times after reviewing the schedule. This is not ideal! In essence,…
