Dunelm, a UK based homewares retailer, deployed curbside and deliver to car functionality to customers at 170 superstores. The solution, provided by JRNI, has contactless click and collect services. This improves staff and customer safety…
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TimeTrade Acquires SilverCloud to Expand Financial Services Footprint
TimeTrade Systems, a leading provider of enterprise scheduling software, announced that it has acquired SilverCloud, a leading provider of knowledge management solutions for banks and credit unions. The new combined company will be called TimeTrade…
CarMax promotes omni-channel strategy—and appointment scheduling
CarMax’s long-stated goal has been to give customers the chance to transact when, where and how they want to — whether in the physical or digital realms or in both — a concept known as…
NIC launches COVID-19 Testing and Vaccine Appointment Solution
NIC (Nasdaq: EGOV) launched TourHealth, an all-in-one solution for Covid-19 testing and informing residents about how and where to get tested. TourHealth is used by state and county governments and higher education institutions. During the…
Appointment Scheduling is the ‘New Normal’ in Banking
The Financial Brand article “Online Appointment Setting Will Become the ‘New Normal’ in Banking” confirms what many of us already know: the pandemic has accelerated the use of online appointment scheduling at financial institutions. Not…
Coconut Software Offers Booking Via Reserve with Google to Canadian Financial Institutions
Coconut Software announced support for Reserve with Google for banking customers in both Canada and the U.S., allowing customers to book appointments with their financial institution directly through Google. Reserve with Google allows individuals—both current…
