CarMax’s long-stated goal has been to give customers the chance to transact when, where and how they want to — whether in the physical or digital realms or in both — a concept known as…
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NIC launches COVID-19 Testing and Vaccine Appointment Solution
NIC (Nasdaq: EGOV) launched TourHealth, an all-in-one solution for Covid-19 testing and informing residents about how and where to get tested. TourHealth is used by state and county governments and higher education institutions. During the…
Appointment Scheduling is the ‘New Normal’ in Banking
The Financial Brand article “Online Appointment Setting Will Become the ‘New Normal’ in Banking” confirms what many of us already know: the pandemic has accelerated the use of online appointment scheduling at financial institutions. Not…
Coconut Software Offers Booking Via Reserve with Google to Canadian Financial Institutions
Coconut Software announced support for Reserve with Google for banking customers in both Canada and the U.S., allowing customers to book appointments with their financial institution directly through Google. Reserve with Google allows individuals—both current…
Waitlist Product from SevenRooms integrated with Google Reserve
SevenRooms, a restaurant reservation and management platform, has integrated its waitlist product with Reserve with Google. The integration allows guests to add themselves to a waitlist online from home via the restaurant’s chosen channels, where…
New Salesforce Meetings Product Signals Investment in Appointment Scheduling
Salesforce’s offerings for the Sales Cloud 360 platform are positioned to help users better manage work and virtual meetings. It’s good timing, as COVID-19 has created an environment of “work from home all the time” for sales…