Capacity, an AI-enabled customer service platform, announced the acquisition of YouCanBookMe, a provider of online scheduling solutions for small businesses. According to Capacity, the companies joined forces because they “recognized a shared mission to save…
The U.S. Government’s Customs and Border Protection (CBP) has cancelled the CBP One app which had been offering over 1,600 appointments per day. President Trump signed an executive order this week ordering the app to…
Mexico’s National Institute of Immigration has continued to support a highly successful appointment scheduling system for Mexican citizens. Interestingly, this system is being enhanced a the same time that the system in the US has…
Engageware announced the acquisition of Aivo, a provider of conversational and generative AI technology. According to Engageware, the acquisition will extend their platform capabilities to help financial institutions, wealth and asset management firms, insurance brokers…
Yelp Guest Manager now supports Reserve with Google, which allows diners to make a reservation or join a waitlist online with restaurants in Yelp’s network directly from Google Search and Google Maps. Reserve with Google…
Topline Pro, a Generative AI platform enabling home services professionals to manage and scale their businesses online, announced $12 million in new Series A capital. Forerunner Ventures led the investment along with support from Bonfire…
CBP One App[/caption]
The CBP One App was positioned as the optimal process for noncitizens noncitizens to access ports of entry where CBP Officers receive advance information for screening and vetting. The app has now been shut down, and all existing appointments cancelled.
The app had allocated the majority of appointments randomly to those who requested an appointment at each port of entry. The remainder were allocated to the requestors with the oldest accounts who have been waiting the longest for an appointment.
The - Exchange of a Residency Visa issued in your passport at a Mexican consulate to a Residency Card in Mexico.
- Applications for residency via Family Unit.
- Applications for residency based of Humanitarian grounds.
- Change of status from Temporary Student to Temporary Resident.
- Change of status from Temporary to Permanent residency.
- Renewals of existing residency cards.
- Replacement of lost/damaged residency cards.
- Notifications of changes to personal circumstances. (You must attend an appointment in person to file the Notifications; they cannot be filed solely online.)
- Request for work permissions on existing Temporary Residency cards.
The TASBIA™ Bottom Line
Engageware continues to add to their core suite of technology with companies with a financial services market focus. Engageware’s private equity sponsor Clearhaven Partners continues to fund acquistions to fill the gap in the Engageware core product offering. Together with Aivo’s 200 customers, Engageware will serve more than 700 enterprise customers, and as importantly, gain a more global customer base. According to Michelle Noon, Co-Founder and Managing Partner at Clearhaven Partners, “Engageware has long been a leader in customer engagement software. The acquisition of Aivo signifies Engageware’s continued commitment to delivering leading innovative solutions for customers.” See Business Wire Press Release [post_title] => Engageware Acquires Aivo, Adds Conversational & Generative AI to Offering [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => engageware-acquires-aivo-adds-conversational-generative-ai-to-offering [to_ping] => [pinged] => [post_modified] => 2023-08-26 11:48:41 [post_modified_gmt] => 2023-08-26 15:48:41 [post_content_filtered] => [post_parent] => 0 [guid] => https://tasbia.com/?p=2832 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [4] => WP_Post Object ( [ID] => 2822 [post_author] => 2 [post_date] => 2023-08-11 09:39:49 [post_date_gmt] => 2023-08-11 13:39:49 [post_content] => Yelp Guest Manager now supports Reserve with Google, which allows diners to make a reservation or join a waitlist online with restaurants in Yelp’s network directly from Google Search and Google Maps. Reserve with Google has numerous integrations with restaurant appointment scheduling systems, and Yelp's integration will fill a key gap in their offering. Yelp claims that this gives restaurants access to the largest restaurant consumer network in the U.S., and they site a recent Comscore Media Metrix measuring Reserve with Google collective monthly average number of visitors in the U.S. 2022 when compared to other Reserve with Google integrations. According to the blog positing, Yelp has also added a new integration with Toast to help Yelp Guest Manager clients seat guests efficiently. This integration is designed to allow hosts to focus on hospitality and create better guest experiences. Other new features include:- Credit card holds with customizable policies: Restaurant owners can set credit card holds with policies for weekends, holidays, or special events, as well as customize what and when customers are charged for no shows or late cancellations.
- Advanced reservation planning updates: Enables customized reservation settings, from diner reminders to host notifications, and allows staff to easily search for upcoming reservations by guest’s name or phone number, making it easy to view, update or edit the reservation stat. Hosts can also now more easily plan upcoming reservations with Reservation Timeline, allowing them to smoothly accommodate walk-ins and reservation guests during service.
- Improved table and floor management: New Table Suggestions ease FOH staff workload by auto-assigning each reservation based on party requirements, table size, and availability. It also warns hosts of scheduling conflicts, to prevent overbooking. Updated easy drag-and-drop features allow hosts to easily seat parties, combine, or change tables without extra taps.
- Shift management improvements: New shift management features enable team leads to better prepare FOH staff based on the daily needs of the restaurant. New functionality includes the ability to build weekly recurring schedules, create one-off shifts for special days, and manage cover flow in advance to prepare for guests before their arrival.
