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The Appointment Scheduling and Booking Industry Association

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Verticals / Industries

Articles on appointment scheduling within industries (business categories)

Engageware Launches Peer Analytics Feature

March 7, 2023

Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…

Categories: Appointment Scheduling, Customer Experience, Financial ServicesCompanies mentioned: Engageware

Verint Acquires Qudini Appointment Scheduling Software

January 13, 2023

Verint+Qudini

Verint Systems has acquired Qudini, a provider of appointment scheduling solutions. Qudini, based in the U.K., primarily serves EMEA customers that include Virgin Media/O2, Sky, and Specsavers. Qudini, with an estimated revenue of $3.0 million,…

Categories: Mergers, Acquisitions & Investments, RetailCompanies mentioned: qudini, verint

Tracking Technology Crosses the Line in Healthcare Appointment Scheduling

December 15, 2022

A recent report by Ropes & Gray Health Care and Privacy & Cybersecurity practice highlighted the legal issues raised by online tracking technologies on appointment scheduling pages. Beginning with a class action brought against Mass…

Categories: Appointment Scheduling, Facebook Appointments, Medical, NewsCompanies mentioned: Google, Meta

Engageware Appoints Nina Vellayan as CEO

December 14, 2022

Engageware announced that it has appointed Nina Vellayan as Chief Executive Officer (CEO) of the customer engagement and appointment scheduling company. Vellayan brings more than 25 years of experience in leading software and technology businesses,…

Categories: Appointment Scheduling, Financial Services, NewsCompanies mentioned: Engageware

61% of Patients Skip Medical Appointments Due to Scheduling Hassles

November 16, 2022

A survey conducted by Notable, a provider of intelligent automation for healthcare, announced the results of a new patient survey. According to the research, 61% of patients said that they skipped going to the doctor…

Categories: Appointment Booking, Customer Experience, MedicalCompanies mentioned: Notable

Discount Tire launches drive-thru store with appointment scheduling

October 4, 2022

Retail chain Discount Tire has launched a mobile-focused, drive-thru experience called Pit Pass. The launch is inspired by racetrack pit crews, and offers customers a drive-through experience where they can stay in their car from…

Categories: Appointment Booking, Automotive, Customer Experience, Retail

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Recent Posts

  • Engageware Launches Peer Analytics Feature
  • Verint Acquires Qudini Appointment Scheduling Software
  • Tracking Technology Crosses the Line in Healthcare Appointment Scheduling
  • Engageware Appoints Nina Vellayan as CEO
  • 61% of Patients Skip Medical Appointments Due to Scheduling Hassles

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