Verint Systems has acquired Qudini, a provider of appointment scheduling solutions. Qudini, based in the U.K., primarily serves EMEA customers that include Virgin Media/O2, Sky, and Specsavers. Qudini, with an estimated revenue of $3.0 million,…
Retail
Articles and News covering Retail industry appointment scheduling.
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Discount Tire launches drive-thru store with appointment scheduling
Retail chain Discount Tire has launched a mobile-focused, drive-thru experience called Pit Pass. The launch is inspired by racetrack pit crews, and offers customers a drive-through experience where they can stay in their car from…
Google Maps Launches Pilot for Grocery Order Pickups
Google Maps is adding more information to grocery listings Google Maps, which includes the Reserve with Google capability, is getting an update that provides an enhancement for basic navigation. Maps has become a popular app…
Appointment Scheduling in Retail Expands during Pandemic
Appointment scheduling as a selling method is not a new trend, but has been “supercharged by COVID-19”, according to a recent article in Retail TouchPoints. The article discusses how COVID-19 has forced retail brands to…
JRNI enables curbside delivery for Dunelm UK during pandemic
Dunelm, a UK based homewares retailer, deployed curbside and deliver to car functionality to customers at 170 superstores. The solution, provided by JRNI, has contactless click and collect services. This improves staff and customer safety…