Google is now live with its expanded version of Google Workspace collaboration tools that provides an end user scheduling and booking tool. The feature lets users share their availability on a dedicated booking page, and…
Customer Experience
Google adds appointment scheduling tool to help patients make appointments
Google announced that it is adding an appointment scheduling tool to help patients make appointments. The new search feature will help patients find open appointments at nearby medical practices, based on the announcement at the…
Customer Engagement in Banking Report Released by Engageware
Enterprise appointment scheduling provider Engageware has released ‘Customer Engagement in Banking Report: The Path Forward for 2022.’ The report highlights key findings from industry analysts and survey research examining banking professionals’ priorities, challenges and investments…
Accelerating Customer Engagement with Online Appointment Setting
We all need to book meetings with customers. But, a big challenge is to maintain customer connections. This is not a new problem. Whether you run a small business, provide professional services, or work in…
DOJ Forces Grocery and Pharmacy Chain’s COVID-19 Appointment Scheduling to be ADA Compliant
The US Justice Department today secured a settlement agreement with Meijer Inc. under the Americans with Disabilities Act (ADA). The ADA addresses barriers preventing people with disabilities from booking COVID-19 vaccination appointments online. The settlement…
Fresha adds “Fresha Store” to appointment-scheduling software platform
London-based Fresha has added a retail store to their appointment scheduling platform. The new features are focused on providing salons and spas with a retail solution that provides clients with the ability to to buy…
