The COVID-19 pandemic has accelerated healthcare digital initiatives, but the ability to keep up with patient-initiated appointment scheduling and other digital options continues to lag. A new report from Kyruus, The State of Digital Patient…
Customer Experience
Salesforce rolls out self-scheduling capabilities in virtual care suite
Salesforce is rolling out new healthcare tools designed to “help healthcare and life sciences organizations meet their patients, members and customers where they are to deliver the right care, at the right time, from anywhere.”…
Appointment System at Colorado DMV Gets Upgrade
Colorado residents can skip long lines at the DMV by using a new appointment online check-in feature that begins today, August 9, 2021. With the new appointment online check-in feature, Colorado residents can check-in to…
Texting Encourages People to Get COVID-19 Vaccine Appointment
Text messages are an effective way to remind unvaccinated people to schedule an appointment and show up for their COVID-19 shot, according to a study published by Nature. Vaccination rates among people who received a…
Google Launches Ticketing for Attractions
New System replaces Reserve with Google for Tours and Activities Today, as previously reported, Google is transitioning Tours & Activities from Reserve with Google to a more direct approach. For example, if you do a…
x.ai’s Scheduling Tool is Shutting Down after Bizzabo Acquisition
Appointment scheduling AI pioneer x.ai notified customers today they they are shutting down x.ai’s standalone scheduling tool. The email and blog posting from co-founder Dennis Mortensen stated that the “sunset process” would begin, and the…
