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The Appointment Scheduling and Booking Industry Association

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Customer Experience

Salesforce’s New Agent Books Appointments for $2 — But Read the Fine Print

June 26, 2026

Salesforce just launched a prebuilt AI agent that handles scheduling inside the conversation. The pricing model is genuinely novel. The underlying technology may not be.

Categories: AI, Appointment Scheduling, Customer Experience, News

How AI Scheduling Concepts Are Evolving Into Persistent AI Teammates

May 23, 2026

We closely follow technologies that are reshaping how organizations operate, collaborate, and automate work, especially as related to scheduling and calendaring. One of the interesting new platforms we’ve seen is WorkClaw — a cloud-based AI…

Categories: AI, Appointment Booking, Appointment Scheduling, Customer Experience

Patients Are Comfortable With AI Scheduling — And That’s a Bigger Deal Than It Sounds

May 20, 2026

A new AMA report highlights a growing divide in healthcare AI adoption: physicians are increasingly embracing AI tools, while patients remain cautious when AI moves deeper into clinical care. But buried inside the findings is…

Categories: AI, Appointment Booking, Appointment Scheduling, Customer Experience, Medical

SimplyBook.me positions itself as a flexible scheduling platform for service businesses

May 15, 2026

According to a recent overview published by Goodcall, SimplyBook.me continues to position itself as a highly customizable alternative to mainstream scheduling tools such as Calendly and Acuity Scheduling. The platform emphasizes online booking management, automated…

Categories: Appointment Booking, Appointment Scheduling, Beauty & Wellness, Customer Experience, Fitness, Medical

Yelp for Restaurants adds Reserve With Google Support

August 11, 2023

Yelp Guest Manager now supports Reserve with Google, which allows diners to make a reservation or join a waitlist online with restaurants in Yelp’s network directly from Google Search and Google Maps. Reserve with Google…

Categories: Appointment Scheduling, Customer Experience, News, Reserve with Google, Restaurant ReservationsCompanies mentioned: Yelp

Topline Pro raises $12M in new capital in home service businesses market

July 31, 2023

Topline Pro, a Generative AI platform enabling home services professionals to manage and scale their businesses online, announced $12 million in new Series A capital. Forerunner Ventures led the investment along with support from Bonfire…

Categories: Appointment Booking, Customer Experience, NewsCompanies mentioned: TopLinePro

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Recent Posts

  • Salesforce’s New Agent Books Appointments for $2 — But Read the Fine Print
  • Pay to Play: U.S. Government Brings Back Visa Appointment Scheduling — For $750
  • How AI Scheduling Concepts Are Evolving Into Persistent AI Teammates
  • Patients Are Comfortable With AI Scheduling — And That’s a Bigger Deal Than It Sounds
  • Why the Best AI Scheduling Apps Are Moving Beyond Full Automation

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