Google’s launch of AI-powered restaurant booking in the UK is more than a feature update — it’s another step toward AI-driven “decision engines” that help users complete tasks, not just find information. The announcement—written by
News
News and opinion about appointment scheduling and booking.
Capacity announces the acquisition of YouCanBookMe
Capacity, an AI-enabled customer service platform, announced the acquisition of YouCanBookMe, a provider of online scheduling solutions for small businesses. According to Capacity, the companies joined forces because they “recognized a shared mission to save…
CPB Cancels Appointment Scheduling Program
The U.S. Government’s Customs and Border Protection (CBP) has cancelled the CBP One app which had been offering over 1,600 appointments per day. President Trump signed an executive order this week ordering the app to…
Online Appointments offered by Mexico’s Immigration Offices
Mexico’s National Institute of Immigration has continued to support a highly successful appointment scheduling system for Mexican citizens. Interestingly, this system is being enhanced a the same time that the system in the US has…
Engageware Acquires Aivo, Adds Conversational & Generative AI to Offering
Engageware announced the acquisition of Aivo, a provider of conversational and generative AI technology. According to Engageware, the acquisition will extend their platform capabilities to help financial institutions, wealth and asset management firms, insurance brokers…
Yelp for Restaurants adds Reserve With Google Support
Yelp Guest Manager now supports Reserve with Google, which allows diners to make a reservation or join a waitlist online with restaurants in Yelp’s network directly from Google Search and Google Maps. Reserve with Google…
