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The Appointment Scheduling and Booking Industry Association

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Zocdoc Announces Online Scheduling Partnership with Elation Health EHR

June 22, 2023

Zocdoc, an online service that allows people to find and book in-person or telemedicine appointments, has announced its partnership with Elation Health, a clinical-first healthcare technology company powering innovation in primary care. According to the…

Categories: Appointment Booking, Appointment Scheduling, Customer Experience, Medical, NewsCompanies mentioned: Zocdoc

Engageware Launches Peer Analytics Feature

March 7, 2023

Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…

Categories: Appointment Scheduling, Customer Experience, Financial ServicesCompanies mentioned: Engageware

Tracking Technology Crosses the Line in Healthcare Appointment Scheduling

December 15, 2022

A recent report by Ropes & Gray Health Care and Privacy & Cybersecurity practice highlighted the legal issues raised by online tracking technologies on appointment scheduling pages. Beginning with a class action brought against Mass…

Categories: Appointment Scheduling, Facebook Appointments, Medical, NewsCompanies mentioned: Google, Meta

Engageware Appoints Nina Vellayan as CEO

December 14, 2022

Engageware announced that it has appointed Nina Vellayan as Chief Executive Officer (CEO) of the customer engagement and appointment scheduling company. Vellayan brings more than 25 years of experience in leading software and technology businesses,…

Categories: Appointment Scheduling, Financial Services, NewsCompanies mentioned: Engageware

61% of Patients Skip Medical Appointments Due to Scheduling Hassles

November 16, 2022

A survey conducted by Notable, a provider of intelligent automation for healthcare, announced the results of a new patient survey. According to the research, 61% of patients said that they skipped going to the doctor…

Categories: Appointment Booking, Customer Experience, MedicalCompanies mentioned: Notable

Discount Tire launches drive-thru store with appointment scheduling

October 4, 2022

Retail chain Discount Tire has launched a mobile-focused, drive-thru experience called Pit Pass. The launch is inspired by racetrack pit crews, and offers customers a drive-through experience where they can stay in their car from…

Categories: Appointment Booking, Automotive, Customer Experience, Retail

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Recent Posts

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