Engageware announced the acquisition of Aivo, a provider of conversational and generative AI technology. According to Engageware, the acquisition will extend their platform capabilities to help financial institutions, wealth and asset management firms, insurance brokers…
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Engageware Launches Peer Analytics Feature
Engageware announced the launch of Peer Analytics for bank and credit union customers, allowing their customers to do benchmarking against similar-sized financial institutions. Engageware’s solution will use appointment scheduling historical data such as: Pre-scheduled appointments…
Engageware Appoints Nina Vellayan as CEO
Engageware announced that it has appointed Nina Vellayan as Chief Executive Officer (CEO) of the customer engagement and appointment scheduling company. Vellayan brings more than 25 years of experience in leading software and technology businesses,…
Customer Engagement in Banking Report Released by Engageware
Enterprise appointment scheduling provider Engageware has released ‘Customer Engagement in Banking Report: The Path Forward for 2022.’ The report highlights key findings from industry analysts and survey research examining banking professionals’ priorities, challenges and investments…
National Commercial Bank (NCB) Jamaica Chooses Squarespace for Branch Scheduling
The largest and most profitable financial institution in Jamaica, Jamaican National Commercial Bank (NCB), announced plans to pilot an online appointment scheduling system in select branches by November 22, 2021. Based on an early look…
Coconut Software Closes US$22M in Funding, Led by Klass Capital
Appointment scheduling and lobby management solution provider Coconut Software announced it has raised $28 Million CAD ($22.25 Million USD) in Series B funding. The round was led by Klass Capital, a Toronto-based, long term-oriented growth…
