There are currently 4 words in this directory beginning with the letter C.
CalConnectSM focuses on the interoperable exchange of calendaring and scheduling information between dissimilar programs, platforms, and technologies. They are a non-profit partnership between vendors and users of collaboration systems and tools, in particular calendaring and scheduling. Their purpose is to improve all aspects of collaboration services, in particular calendaring and scheduling. CalConnect also works with other major international standards organizations such as ISO and OASIS. Learn More about CalConnect
Calendar of Record
A system of record (SOR) is a general term for software running a database that is the authoritative data source for a piece of information. In the Appointment Scheduling or Booking scenario, this is the "Calendar of Record", and can either be employee's own personal calendars, a Workforce Management system, or any other calendar. Typically the Appointment Scheduling or Booking software will synchronize to the Calendar of Record to ensure there is no double-booking.
Chain appointments allow customers to book several services during a single visit. Customers can choose multiple services from different service providers, and the entire “appointment” can be treated as a block with a single notification and cancellation ability available to the customer. For example, if an auto repair appointment requires multiple activities such as a brake repair, oil change, and inspection (which may require a different specialist), the system will ensure that the calendar of the resources required will be properly allocated. Related to chain appointments is “Dependency”, where activities must be performed in a specific order.